Frequently Asked Questions
The Tech Panel provides a forum for panelists to share your experiences with us through engaging and interactive online surveys. Membership in the Tech Panel is exclusive, completely voluntary, and free of charge. The panel is based on Market Research objectives and no sales effort will be made.
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Tech Panel is a unique way to provide your opinions. Most importantly, by joining the panel your input will help technology companies to continuously improve products and services. As a Panelist, you will have the exclusive opportunity to share your thoughts and views on a variety of topics. Your feedback is important. We value your opinion. Become a Tech Panel member today!
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Membership in the Tech Panel is limited. If you are interested in joining the Tech Panel, please send an email to support@techpanel.com with your request.
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Can my friend/spouse be a member?
If you have a family member or friend that would like to join, we can provide you with a link to a short survey that will determine whether or not this person qualifies as a member.
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What if I have more than one email address?
Many people have several email accounts. If you have more than one email address, please register with the email address you would like us to use when contacting you. In addition, please make sure you add support@techpanel.com to your address book. This will ensure you always receive our email notifications.
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What if my registration information changes?
Since your registration information is critical to our sending you the most appropriate surveys, we have developed a place for you to update your information at any time. TechPanel.com is a dedicated portal for our Panelists. Simply log in with your username and password and click on the update link located in the upper right hand corner of your screen. Here you can make changes to your email address and password. This will ensure that we will send our studies to the correct email address.
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How frequently will I be invited to share my opinion?
While the Tech Panel Research team issues a survey every month, this does not necessarily mean every Panelist will be invited to participate in a survey each time. This is because, from time to time, only a set number of invitations are issued for certain surveys.
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How will I know if there is a survey for me to complete?
We will send you an email invitation with a link to the survey. You are under no obligation to participate in any survey, however, if after several invitations you do not participate in any surveys, we may consider you an inactive panelist. Inactive panelists may be removed from the panel if they don’t participate in any surveys over a period of time.
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How many times can I complete a survey?
Our surveys are by invitation only. For professional research reasons you can take any given survey only once.
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How much time does it take to complete a survey?
We know your time is valuable, so we work to ensure our surveys are as short as possible. Tech Panel surveys take approximately 15 to 20 minutes to complete.
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What happens to the responses I give in a survey?
When you complete surveys as a qualified Panelist for Tech Panel, your information, as well as that of other survey respondents, is collected and reported in aggregated form. Your email address, name, and any other personally identifiable information will never be provided to others without your prior written consent.
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How do I know you actually received my questionnaire answers?
At the end of each survey is a "Finish" or "Submit" button. Once you have clicked that button, your data is stored on our secure server. You will then see a Thank You page. This indicates that we have received your input.
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Do I need special hardware or software?
No. Almost any computer with Internet access is sufficient to complete our surveys.
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No. Your panel membership is absolutely free. In fact, we are sure that you will find taking our surveys an enjoyable and rewarding experience.
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How do I cancel my membership (opt-out)?
As a Tech Panel member, you will receive email invitations to complete online surveys. To deactivate your membership, you can simply click on the blue unsubscribe link located at the bottom of the email invitation. Alternatively, you can send an email to support@techpanel.com to request removal and you will no longer receive survey invitations.
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If you experience a technical problem, please e-mail us at: support@techpanel.com. Please be as specific as possible when describing the problem. Please tell us the browser (include the version number) you are using. We will respond promptly to help determine the nature of the problem.